
The Cutting Edge of Data Utilization for Deepening Customer Understanding: The Potential of Product Tags That Connect Online and Offline
Improvement in EC sales
Customer Understanding
Event Overview
In the rapidly evolving retail industry, consumers' purchasing behavior is becoming increasingly diversified, and the importance of leveraging data across online (EC) and offline (physical stores) is growing. However, there has been a challenge in that conventional purchase data and POS data alone do not sufficiently capture the "true value (benefits)" consumers seek in products.
In this webinar, based on insights from joint research between the Distribution Economics Institute and Lazuli Inc., we will explain the latest methods for understanding customers using "product tags (review tags)," also called product DNA. Based on the survey results of the research study promoted by the Distribution Economics Institute, we will analyze purchasing behavior both online and offline, and introduce the challenges and data utilization methods involved in actually advancing data use.
Also, by leveraging Lazuli's AI and machine learning technologies for organizing and automatically generating product tags, we will introduce with concrete examples how companies can make data practical.
Through this webinar, you can gain hints for deepening customer understanding through data utilization and for new initiatives enabled by organizing product data.


